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Local Business Award Winner
Wholesaler of the Year 2012


Services

BENS is NBN ready

Details about our NBN ready services are available at our NBN services page.

Alarm Monitoring Services

We supply Alarm Monitoring Services to Alarm Installation Companies (Bureaus) on a national level. We currently have monitored clients in all states and territories Australia wide. We accept panels communicating on the following systems/formats:
  • Digital Dialer
  • GSM
  • Proprietory Leased Line - (Sydney Metro Only)
  • GPRS - Direct Wireless, Permaconn, Emizon, Telstra Secure, Multipath
  • IP - Protege Armour IP, Post-X, Paradox, Emizon, Ness APX

Video Monitoring Services

We now supply leading edge Back-to-base video monitoring and verification services via catchClip. catchclip offers:
  • A video solution that can be integrated with most alarm systems, or operate as a completely standalone solution
  • HD Video Recording of events stored safely offsite at the BENS Secure Cloud Storage Facility
  • True Push-Technology ensuring security & privacy for the site
  • Back-to-base video monitoring, web services and email and smart phone notifications
  • Optional Local storage of footage with a Network Video Recorder (NVR)
  • An open and expandable solution - many brands, many devices, many cameras

Find out more at the catchClip website.

Other Services

BENS can also monitor:
  • Nursecall
  • Medical Alarms
  • Emergency Call Service

New & Popular Web Services

  • eventFeed - Live up to the second feed of events, alarms and video footage
  • Test Mode - Place a site in Test mode and also view which sites are currently in Test
  • Executive Summary - Management services to help you monitor all types of events, as well as your inactive clients
  • DIY Reports - Generate your own customisable PDF reports for your clients.
  • Customer website - Customised website to for your clients allowing personal access to their own sites, information and events

Commissioning

We understand that installing alarms is not a 9-5 job. That is why you can connect and commission a new customer 24hrs per day, 365 days per year to the BENS Control Room. All of our monitoring staff are fully trained to commission new clients.

Do you hate that other Monitoring companies make you use multiple client codes just because the system you are installing has multiple areas? Our Monitoring Software package can read the area information transmitted by the panel in all popular formats, so only one account number is required. On the other hand if you've already set up your accounts in this manner, we still can monitor them in this fashion if that's what you prefer.

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